CROWNE PLAZA - CHICAGO WEST LOOP BY IHG, Chicago – Your ideal downtown stay
Hotel Overview
Crowne Plaza - Chicago West Loop By Ihg - Business-friendly hotel near Chicago Union Station
Located in West Loop, this hotel is a short walk from Restaurant Row on Randolph Street and Fulton Market. It offers 8,000 square feet of flexible event space with city views, state-of-the-art lighting, audio, and video systems. Nearby corporate offices include United Airlines, Google, and McDonald's. The University of Illinois Chicago is steps away. Dining options include Rye Deli & Drink, serving contemporary Jewish fare, and an on-site restaurant with American cuisine. The hotel provides accessible rooms with roll-in showers and TTY devices.
Additional perks of the hotel
Fitness facilities and wellness options
Pet-friendly public areas (leash required)
Assistive listening devices available
The Ledge, a glass box extending off the building
Proximity to Shedd Aquarium, Adler Planetarium, and Grant Park
Rooms
Guest rooms feature balconies, plush beds with premium linens, work areas, mini fridges, HDTVs, and free Wi-Fi. Spacious bathrooms and soundproofed rooms are standard. Some rooms offer city views and private balconies. The suite includes a sofa bed and a 27-inch flat-screen TV. Bedding configurations vary based on availability.
Other conveniences
Ironing facilities and trouser press
Tea and coffee maker in each room
Air conditioning and heating
Carpeted floors and sitting areas
Flat-screen TV with cable channels
Choose Your Room
Room Rates & Availability Tracker
Transportation Tips
Transportation Options
Amenities
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Private beach
- Lift
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Housekeeping
- Dry cleaning
- Shops/Commercial services
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Spa & Leisure
- Beach access
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Hotel Location
Guest Reviews & Ratings
I had a great stay at the hotel. The rooms were nice and spacious, though a bit noisy due to a bridal party. The service was professional and welcoming, despite a few disappointments. The location was convenient, close to restaurants and activities, and within walking distance of the United Center. The dining options were good, but nothing extraordinary. Overall, a pleasant experience with some minor drawbacks.
The hotel had a fantastic view and was clean, offering a nice location but with average rooms. The service was very friendly and accommodating, although some aspects were a bit frustrating. Dining options were excellent but on the expensive side.
My stay at the hotel was a mix of positives and negatives. The rooms were clean and met my sleeping needs, but the service ranged from rude to mediocre depending on the representative. The location was great for my needs, though the entrance was hard to find due to construction. The dining experience was amazing with a wide variety, but there were some issues with facilities.
My stay at the hotel was quite convenient due to its close proximity to downtown, but I found it challenging to locate the entrance as the property was under construction with no clear signage. While the room happened to be located right next to the elevators, which I hadn't planned for, it was decent and clean. The service from all staff members, including valets and housekeeping, was friendly and helpful, though there was an extra $50 daily charge. The dining options were satisfactory for breakfast, offering a variety of choices to start the day right.